Privacy Policy
Effective date: March 25, 2026
Elvra Health Inc. ("Elvra", "we", "us", "our") operates the website at elvrahealth.com. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website and submit a demo request.
Scope
This policy applies only to personal information we collect through this public marketing website (for example when you browse the site, use analytics cookies, or submit the “Book a Demo” form).
This policy does not apply to:
- Our application and services. Information processed in connection with clinics’ and authorized users’ use of the Elvra product (including information about customers, clinics, physicians, staff, and similar roles, as well as operational or clinical content handled in the product) is governed by separate agreements and privacy commitments between Elvra and our customers, not by this page.
- Patient or health information processed within Elvra product environments for our customers.
If you use or administer the Elvra application on behalf of a clinic, your organization’s contract with us and the privacy materials provided in that context describe how that information is handled.
Information We Collect
We collect the following categories of information:
- Information you provide in our form: full name, clinic or organization name, email address, and phone number.
- Website analytics information: page views, approximate location based on IP address, device/browser data, and interactions on our website collected through Google Analytics.
How We Use Information
- To respond to demo requests and communicate with you about our services.
- To improve website performance, content, and user experience.
- To monitor website traffic, campaign effectiveness, and aggregate usage trends.
- To protect our website and prevent abuse, fraud, or misuse.
- To comply with legal obligations.
How We Share Information
We do not sell personal information. We may share information with service providers that help us operate this website:
- Formspree to process demo form submissions.
- Google Analytics to measure and understand website usage.
- Infrastructure providers (for example, hosting and content delivery providers) as needed to run the site.
We may also disclose information when required by law, regulation, court order, or other legal process, or to protect rights and safety.
Cookies and Analytics Technologies
Google Analytics uses cookies and similar technologies to help us understand website traffic and behavior. You can control cookies in your browser settings and can opt out of Google Analytics using Google's browser add-on: https://tools.google.com/dlpage/gaoptout.
Cross-Border Transfers
We are based in Canada and may use service providers in Canada and the United States. Your personal information may be processed or stored in jurisdictions outside your province, territory, or state and may be subject to local lawful access requirements.
Retention
We retain personal information only as long as reasonably necessary for the purposes described in this policy, including to respond to inquiries, maintain business records, and meet legal, tax, accounting, or compliance obligations.
Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission over the Internet or electronic storage is completely secure.
Your Privacy Choices and Rights
Depending on where you live, you may have rights to access, correct, or request deletion of personal information we hold about you. Residents of certain U.S. states may have additional rights under applicable state privacy laws. To submit a privacy request, contact us using the details below.
Children's Privacy
This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Contact Us
If you have questions about this Privacy Policy or would like to exercise privacy rights, contact:
Elvra Health Inc.
Email: info@elvrahealth.com
Changes to This Policy
We may update this policy from time to time. If we make material changes, we will update the effective date above and post the revised policy on this page.